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Friendly Conversation

SMOOTH TALK

Learn how to handle Difficult Conversations Effectively in 6 weeks - for only 49 Euro!

WHY SHOULD THIS MATTER TO ME?

Sometimes we find ourselves in an unpleasant conversation. Most people have a strong urge to avoid such conversations. Some adopt a “silent treatment” as a way to avoid the issues. Others avoid the person altogether so they never end up in such situation.

The problem however is not always other people or the nature of the conversation, but the way we handle it. Knowing how to handle difficult conversations such as providing feedback when somebody had done something wrong, delivering bad news and apologizing is critical in maintaining and strengthening our relationships with others whether at work or in our personal life.

Equally, sometimes we go through an interaction that leaves us angry or upset. Sometimes we react based on our emotions which can have drastic consequences. We need to find out what makes us feel in a certain way and if this feeling is justified. Next, we need to take steps to correct our feelings in order to adjust our behavior. There are several techniques that can be used to achieve this which are presented in this course.

OVERVIEW

THIS IS FOR YOU IF YOU WANT TO

control the flow of a potentially difficult conversation and learn to focus on what matters the most

be able to analyse your behaviour as well as those of others and better understand what makes people take a particular action

be able to appreciate the power of emotions and how you can take advantage of them to control your actions

be able to prepare for and deliver bad news using a systematic step-by-step technique and handle the reactions smoothly

be able to apologise systematically to show your sincerity and improve your relationships

learn the mindset for approaching tough issues and useful models for these conversations

HOW IT WORKS

One payment of only 49 Euros and you´ll get lifetime access to the explanatory videos and the workbooks

You can work at your own pace

The program is divided into 6 lessons

The workbooks are designed to be printed or to be filled in digitally

You have access to me in the Facebook group to ask any questions or clarify doubts

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